From validating a concept to establishing the business/product strategy to designing the whole user experience, I help you build a sucessful digital product based on real user insights, while helping you to foster meaningful customer relations. Together we can ensure you are building a meaningful product that will attract new customers and keep churn low.
By analyzing how all the elements in a physical space should come together to serve the needs and desires of your target audience, I help improve the guest experience for your space or event to ensure people are delighted and wanting to stay longer. Together we will increase customer acquisition, retention and visit times which will lead to growing margins.