nice to meet you, i’m luana.
i leverage user research to maximize the experience of a digital product or a physical space, helping clients reach and retain more users/guests.
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what does this mean?
It means I use user insights to:
→ increase user satisfaction and attract more customers by improving the product experience
→ prepare a digital product for an effective market launch
→ decrease churn by aiding you in connecting with your users more
→ identify new business opportunities, leveraging your product’s full potential
→ assess whether your physical establishment is inviting or keeping guests away
ux case study
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Increasing Efficiency Through Information Architecture Improvements
ux case study
Improving a Significant Workflow with a Step Wizard
ux case study
Increasing Radiologists’ Workflow with the Help of AI
ux case study
Improving Diagnosis Through a Custom MRI Viewer
Featured works
